Knowledgebase
Hypertrophymax > Help Desk > Knowledgebase

Search help:


I am unable to play any videos.

Solution

PROBLEM: If you are able to download a video file to your computer, but unable to play it.

SOLUTION: It is likely to be a player/codec problem occurring on your system.

In which case, you may try to download this free application for viewing: http://www.videolan.org/vlc/ 

This free application can read almost any media file without the need to install additional codec. And it's 100% clean, no spyware, no ads.

If you are unsure if your internet is completely downloading each file, you may first check with us via the help desk and we can compare file sizes and assist in determining if the files are ENTIRELY downloading to your system or timing out mid-way.

 
Was this article helpful? yes / no
Article details
Article ID: 21
Category: Video Troubleshooting
Date added: 2013-02-12 18:35:43
Views: 671
Rating (Votes): Article rated 3.5/5.0 (32)

 
« Go back

 
Powered by Help Desk Software HESK - brought to you by Help Desk Software SysAid